Friday, June 6, 2008

Innove aka Shitnove Globe Broadband is the worst

Shitnove, oops I mean Innove aka Globe is the worst. Last week we had on and off phone (landline) and internet service. I asked them how many time I have called them and they said their records showed that I had called them 17 times. Seventeen freaking times! That's for a period of two months.

These are all different days and the times when I called but hung up because I couldn't get through to their customer service isn't even counted. It's gotten so bad I don't even call them unless service has been down for more than half a day. Everyday the service is slow or gets cut off for minutes or hours.

A guy called me up last May 30 saying that they are having problems with their facility in my area and to just try restarting whenever service is offline. Gee, can't they just fix it? Then we had internet or landline from the 30th until June 4.

Well, ok maybe we could surf for 10 minutes but then it would get cut off again. Big whopee, 10 minutes, oh my gosh!

7 comments:

Admin said...

im interested in your current experience with globe broadband since im looking out for a new provider in the market. what is your current plan with globe dsl? wired or wireless? thanks.

Anonymous said...

i used to be a subscriber but was very pissed of with the freakin service. IT DOES GET CUT OFF ALL THE TIME. the last time it did (when i already had it totally cut off) it lasted for around 1 or 2 weeks. and it took them MONTHS to discontinue the subscription. GOD. i just transferred to PLDT. so far, it hasn't been like globeshitlines for months now

Anonymous said...

it's already 2009 and still globe broadband's service has not improved. i have had the worst experience with their service, i would only have 3 hours or even less of internet a day when i subscribed to unlimited 1mbps service. it's freaking me out! i called them several times to send their technical team to check my cables but i've waited for a month and still no improvement.

Anonymous said...

Globe broadband really sucks..

I am subscribed to plan 2mb but its so freaking slow & its just as good as smart bro's plan 382 kbps...

darn, their service really sucks! its like throwing away your money for nothing, I rather give it to charity...

Anonymous said...

At first I thought that my computer has problems or virus because I also experienced "on and off internet connection"..I was so pissed that I reformat my computer and to find out that the internet connection is really the issue..I have told the main office of globe here in my location many times but still the same..nothing's change..right now, I'm so freaking pissed! I'm planning to change my internet provider.

Unknown said...

I have no connection for 4 days. If this will go on 5, I will have to pre-termintate and just pay a very expensive fee for a DSL provider.

Maximus said...

TO GLOBE INNOVE:

Shit services, based on my record from the date I got GLOBE BROADBAND, this is the 7th time the connection is bot functioning. Coincidence that I have urgent work. The 5th time when I ask a disconnection the shit aCCOUNT MANAGER CALLED up to offer rebate, putang ina, bayaran ko ng buo, ayusin nyo lang service nyo. di ko kailangan ng rebaTE.

dI PA KAU MAGSARa, puro kayo commercial na worldwidest, do you call that a worldwidest shit, if in the philippines along you cant fix thing and maintain your services properly.

 
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